CEO786 Privacy Policy – Your data is safe with us

CEO786 (ceo786.ws) is a trusted online gaming and Sports Betting platform serving millions of members across Bangladesh and the surrounding region. Our Privacy Policy explains what data we collect, why we collect it, how we use it, and how securely it is stored.

This Privacy Policy applies to CEO786's website, mobile app, live chat service, and all other digital channels. By using CEO786, you are considered to have accepted this policy.

This policy may be updated from time to time. For significant changes, CEO786 will notify members in advance via email or platform notification.

CEO786 collects only the data it needs. We receive information in two ways — directly from you and automatically through your use of the platform.

CEO786 uses your information for the following purposes. Each use has a clear and legitimate reason behind it:

• Account Management: Your data is used to create, manage, and secure your account.
• Payment Processing: Financial information is required to process deposits and withdrawals.
• KYC Verification: Identity information is used to verify your age and identity.
• Customer Support: Our support team uses relevant information to help resolve your issues.
• Fraud Prevention: Device and login data is analyzed to detect suspicious activity.
• Responsible Gaming: Your gaming patterns are monitored to help identify problematic gambling behavior.
• Legal Obligations: We comply with legal obligations to provide necessary information to the relevant authorities.
• Service Improvement: Analytics data is used to improve the user experience.

CEO786 stores your information on secure servers. Retention periods depend on the type of data and applicable legal requirements.

• Data for active accounts is retained for as long as the account remains active.
• After an account is closed, data is generally retained for 5 years financial transaction records are retained, as required by law.
• Data from inactive accounts is gradually deleted after 12 months of inactivity.
• Support chat history is typically retained for up to 2 years.
• Data for accounts under investigation is retained until the investigation is complete.

CEO786 follows a strictly limited policy on sharing your information with third parties. Data may only be shared in the following circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information needed to process transactions.
• Game Providers: Casino and sports game software providers receive gameplay data only — not personally identifiable information.
• Legal Authorities: Data may be disclosed under legal obligation in response to a court order or government investigation.
• Anti-Fraud System: Certain device and transaction data may be shared with anti-fraud partners to help prevent fraudulent activity.

CEO786's website and app use cookies. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: Essential for login sessions and security. Disabling these cookies will prevent CEO786 from functioning properly.
• Functional Cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: This helps us understand which pages are visited most and where issues may be occurring.

You can disable analytics cookies through your browser settings. However, disabling essential cookies will prevent you from signing in to CEO786.

Every member of CEO786 has the following rights regarding their personal data:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Object: You may object to the use of your data for any specific purpose.
• Data Portability: You may receive your data in a readable, portable format.

To exercise any of these rights, email CEO786 Support at: support@ceo786.ws — CEO786 will respond to your request within 30 days.

CEO786 uses industry-leading security technology to keep your data safe:

• TLS 1.3 / SSL 256-bit Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Restricted Access: CEO786 staff can only access the information necessary for their specific role.
• Encrypted Backups: Secure data backups are performed on a regular basis.

CEO786 strictly prohibits anyone under the age of 18 from using the platform. We have dedicated policies in place to protect the privacy of minors:

• CEO786 does not knowingly collect any data from minors.
• If it is found that a person under 18 has created an account, CEO786 will immediately close that account and delete all associated data.
• If parents suspect misuse, they can contact CEO786 support and prompt action will be taken.

CEO786 reserves the right to update this Privacy Policy as needed. Depending on the nature of the changes, members will be notified in advance:

• Minor changes (clarifying language, correcting typos): Only the updated date on the page is changed.
• Moderate changes: Users are notified via a banner notification on the platform.
• Major changes (new purposes for data use): members will be notified in advance by email.

Continued use of CEO786 after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

For any privacy-related questions, requests, or complaints, please contact CEO786. We are always ready to assist:

CEO786 generally responds to your privacy requests within Within 7 business days For complex matters, this may take up to 30 days.